Before entering this site please take time to read and accepted our terms and conditions and privacy statement. By proceeding further you are deemed to have read and accepted our terms and conditions and privacy statement.
Carriage of goods will be charged out at cost from shipping agents.
The General Data Protection Regulation (GDPR)
As part of the GDPR we wish to inform you about the data you have entered in our online store and how it is used.
Foscott Packaging is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
The General Data Protection Regulation (GDPR) will be fully applicable starting on May 25.
Information we store on our website is only the name and email contact address which you entered on registering on our website.
Your registering allows for you to be updated and follow the performance of any order made though the store.
Example of this notification will be either or all – order viewed, rejected, in process, pending, ready for dispatch, partially dispatched, dispatched, partially invoiced, invoiced, partially paid, paid, returned, closed, archived.
Foscott Packaging may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 17th May 2018
What we collect
We may collect the following information:
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and for the following reasons:
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
If for any reason you wish to be removed from store records, please notify us and your details will be removed. You do not have to do anything if you wish your information to remain.
Cookies are small files stored on your computer. Typically, they're used by websites to do things like maintain your preferences, identify your session, store items in shopping carts and for storing authentication status. These files cannot harm your computer, but they can potentially be used to track some of your browser activity, and in the hands of hackers, can give away some personal data.
In most cases cookies are harmless, and you could diminish your browsing experience by disabling them using the code we provide. Note however, that cookies which are strictly essential to the operation of the site will remain in place - it is not necessary to allow users to opt out of these.
If you'd like to learn more about Cookies in general, visit aboutcookies.org.
Strictly necessary cookies: These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, using a shopping cart or make use of e-billing services.
Thank you for purchasing though our online shop.
1.1 We understand that from time to time you may wish to return a product to us.
1.2 We have created this policy to enable you to return products to us in appropriate circumstances.
1.3 This policy shall apply to all of our customers, in the UK and Ireland.
1.4 This policy shall apply to all orders submitted through our website delivered to a UK / Ireland address.
1.5 This document does not affect any statutory rights you may have as a consumer (such as rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 or the Consumer Rights Act 2015).
2.1 If you have no other legal right to return a product and receive a refund or exchange, then you will nonetheless be entitled to return a product to us and receive a refund in accordance with this policy if:
(a) Foscott Packaging receive the returned product within 10 days following the date of invoice of the product to you;
(b) The returned product is unused, in its original unopened packaging with any seal or shrink-wrap intact, with any labels still attached, and otherwise in a condition enabling us to sell the product as new;
(c) You comply with the procedure set out in this policy in relation to the return of the product; and
(d) None of the exclusions set out in this policy apply.
3. Returns procedure
3.1 In order to take advantage of your rights under this policy, you must contact us to obtain a return authorisation number, and then send the product to us with a covering note quoting that number.
3.2 Products returned under this policy must be sent by Royal Mail Signed for delivery or carrier to Foscott Packaging, 12 Carolsteen Avenue, Helens Bay, Co. Down, BT19 1LJ.
3.3 You will be responsible for paying postage costs associated with returns under this policy.
4.1 The following kinds of products may not be returned under this policy:
(a) Any product made to your specification;
(b) Any product made to order;
(c) Any product personalised or adapted for you;
5.1 We will give you a refund for the price you paid to us in respect of any product properly returned by you in accordance with this policy.
5.2 We will not refund to you the original delivery charges relating to the returned product.
5.3 We will not refund to you any costs you incur in returning the product to us.
5.4 We will usually refund any money received from you using the same method originally used by you to pay for your purchase.
5.5 We will process the refund due to you as soon as possible and, in any event, within 30 days following the day we receive the returned product.
6. Improper returns
6.1 If you return a product in contravention of this policy, and you do not have any other legal right to a refund or exchange in respect of that product:
(a) Foscott Packaging will not refund the purchase price or exchange the product;
(b) Foscott Packaging may retain the returned product until you pay to us such additional amount as we may charge for re-delivery of the returned product; and
(c) If Foscott Packaging do not receive payment of such additional amount within 14 days of issuing a request for payment, we may destroy or otherwise dispose of the returned product in our sole discretion without any liability to you.
7. Our details
7.1 This website is owned and operated by Foscott Packaging.
7.2 Our principal place of business is at 12 Carolsteen Avenue, Helens Bay, Co. Down, BT19 1LJ.
7.3 You can contact us by writing to the address given above, by using our website contact form, by telephone on 02891822211 or by email to firstname.lastname@example.org