Shipping and payment conditions

Delivery Information
Delivery is free of charge on orders under 1kg at your own risk by Royal Mail. Deliveries are £4.50 + Vat for secured 1st class tracked and signed parcels under 1 kg by Royal Mail. Deliveries are made by a Foscott Packaging vehicle or by third party couriers.

Delivery Lead Times
We aim to process each order and despatch for next business day delivery (subject to stock availability), however, please allow 2-3 days for delivery as next day delivery cannot always be guaranteed. If you do require guaranteed next day delivery then please contact us on 02891822211 and we will try to accommodate your request. Orders placed after 3.00pm will be processed the next working day.  If the product ordered is out of stock, you will be contacted with an estimated delivery date.  

Delivery UK
All orders will be despatched by your shipping selection instore, same day usually or latest within 48 hours, unless otherwise agreed with the customer. This date is calculated from the receipt of an order from authorised accounts or from the receipt of full payment from non-account customers. All delivery times may be subject to factory lead times for machinery and special order spares.  Our prices exclude delivery charges and Vat.

If you require delivery outside UK or on a timed delivery service then please contact us on 02891822211 or via email sales@foscottpackaging.com. This will enable us to provide the best value and most cost-effective delivery charge for your packaging materials and supplies.

Delivery Charges UK
Standard next day parcel carriage Royal Mail - Tracked and signed £4.50 + Vat. Standard next day / 2 day parcel Carrier - Tracked and signed £13.50 + Vat. The next day service is available for deliveries Monday - Friday only. If a Saturday delivery is required additional carriage charges will apply. Please contact us to obtain a price for this service.

Delivery charges outside UK
Delivery arrangements and charges will be agreed with the customer before despatching of goods.  Please contact us on 02891822211 to obtain a quote.

Collection
Foscott Packaging does not have a trade counter but by prior arrangement, you can collect your order from us directly from our warehouse. 
We deliver your order to your door throughout the UK. We aim to make all our courier deliveries within 1-5 working days, if items are not in stock with ourselves or from within our buying group and delivery times are expected to be longer than 14 days, then a full refund will be offered if required.

Website order cancellation before dispatch and delivery
Please contact us on 02891822211 to see it this is possible and if so a full refund will be offered. 

Has my parcel to be signed for
If no one will be available to sign for a parcel or delivery then you can attach alternative instructions on where to leave the goods. Please ensure this is secure as parcels are left at your own risk and we are governed by the terms of our agreements with the courier company and this is outside our control.